Centrale telekomunikacyjne PBX

Hospitality telephone systems

Ekoncept telephone exchange

Our proprietary communication server enables comprehensive
management of telecommunication traffic within your business,
handling both incoming and outgoing calls efficiently.

Ekoncept telecommunication server

The Ekoncept communication server can also function as a hotel system server, eliminating the need to purchase a separate hotel database server. This solution significantly reduces costs when implementing new systems.

Key Features:

  • Hotel system sntegration – acts as a unified server for both telecommunication and hotel management systems.
  • Call center cunctionality – supports queue management and hunt groups for efficient call handling.
  • Call forwarding – redirect calls to a mobile phone seamlessly.
  • Call blocking – enables blocking of incoming and outgoing calls based on defined rules.
  • Conference calls – Easy setup for group conversations.
  • Online Reporting: provides real-time analysis of incoming and outgoing calls through a web interface.
  • Voicemail & Voice2Mail – records voicemail messages and sends them directly to an email inbox.
  • IVR (Interactive Voice Response) – allows callers to interact with a voice menu and hear welcome messages.
  • Hold music – customizable music while waiting.
  • Call recording – ensures call quality by recording conversations for review.
  • System integration – seamless integration with various hotel management systems.
Centrale telefoniczne / serwery telekomunikacyjne